Home / Services / Ongoing support

Ongoing support

It keeps working after launch

We watch your AI systems, fix issues, and keep improving them as your firm changes. When something needs attention, you call the person who built it.

Watchedalerts if anything breaks
Improvedsmall changes every month
10%of your build cost per month, $500 minimum
Watched, fixed and improved, month after month.

The price

10%of your build cost per month

$500 minimum. No long-term contract. It starts after a build goes live.

Book an AI workflow audit

What it works out to

  • A $5,000 build$500 a month
  • A $12,000 build$1,200 a month
  • Your buildShown in your audit plan

What you'll need

  • A system we built, or one we've reviewed and agreed to support
  • A contact person at your firm
  • Admin access for the systems we look after

How we keep watch: monitoring and alerts, a log of every action, a monthly check-in, and your preferred channel: phone, email or Teams.

What you get

Your AI keeps working, and keeps getting better.

  • Monitored

    Alerts tell us when something needs attention, often before you notice.

  • Fixed fast

    When a tool changes or a step breaks, we fix it.

  • Kept improving

    Small improvements as your team finds new ideas.

  • One number to call

    You talk to the person who built it, not a ticket queue.

What happens when something breaks

An example of a software update breaking one step, and how support catches it.

Example workflow · ongoing support

When a tool changes

Before, an update could quietly break a step, and nobody knew until work piled up.

  1. A tool updates (Your systems)
  2. Spots the error (AI does it)
  3. Holds the work (AI does it)
  4. Alerts us (AI does it)
  5. You check the fix (Your team checks)
  6. Back runningnothing lost, every step logged
  • AI does it
  • Your team checks
  • Your systems
More examples for your field

Every month

Support runs on a simple rhythm, so nothing waits until it breaks.

Monitoring

Every system we build reports its health, so problems surface quickly.

Monthly check-in

A short review of what ran, what broke and what to improve.

Fixes and tweaks

We handle changes as your tools and processes change.

Plan the next step

When you're ready, we price the next workflow from your plan.

What it looks like in your field

Each of these is an example workflow: something we know how to build, with no numbers until your audit measures them.

  • Insurance claims

    New document rules

    BeforeA carrier starts asking for a new form on every claim.
    With AIWe add the new form to the agent's checklist, and it starts asking for it the same day.
    More for claims
  • Law firms

    When software updates

    BeforeA practice management update breaks a connection.
    With AIWe spot the error, fix the connection, and nothing is lost.
    More for law firms
  • Accounting firms

    Tax-season tune-up

    BeforeLast year's checklists don't match this year's forms.
    With AIWe update every checklist and reminder before the season starts.
    More for accounting
  • Medical offices

    New staff, new rules

    BeforeA new office manager wants different hand-offs.
    With AIWe change who gets which alerts in an afternoon.
    More for medical offices

Support starts with something worth running

The audit plans the build and prices support alongside it. From $500.

Straight answers

Something else on your mind? Call (305) 807-7015.

What does managed AI support include?

Monitoring, fixes when something breaks, small improvements, and a monthly check-in.

How much is ongoing support?

Ongoing support is 10% of your build cost per month, with a $500 minimum. A $5,000 build is $500 a month; a $12,000 build is $1,200 a month. Your audit plan shows the figure for your build.

Can you support AI systems someone else built?

Sometimes. We review the system first and tell you honestly whether we can support it.

Do we have to sign a long contract?

No long contract is required. You can stop after any step.

Find out where AI fits in your firm

Start with a free call, or go straight to the audit. Either way, you talk to the person who builds it.

Not sure yet?

Book a free 20-minute call

Tell us what's eating your team's time. We'll tell you honestly if AI can help. No pitch, no obligation.

Book a free call

Ready?

Book your AI workflow audit, from $500

1–2 weeks, ending in a written plan ranked by hours saved, with a price for each piece.

Book your audit

Today, every call and every audit is led by our founder, Aramis M. Figueroa. Or call (305) 807-7015.

Not ready yet? Get the free “Is your firm ready for AI?” checklist

A 10-question checklist you can fill in over coffee. It shows where your team's hours go and which work AI could take on first.

One email with the checklist. No newsletter unless you ask for it. See our privacy policy.

Book a free 20-minute call