Home / Services / Phone and text assistants

AI phone and text assistants

Every call answered, even after hours

A friendly AI voice or text assistant that answers, books, reminds and updates, after hours too. It knows your office's answers and passes anything important to a person.

Book an AI workflow audit See examples for your firm
Day or nightcalls and texts answered
Hands offto a person when it should
Your answersin a voice that fits your office
A woman at a desk by a bright window, next to a desk phone
Your front desk, covered after hours.

What you get

No missed calls, and fewer “just checking” calls for staff.

  • No missed calls

    Every caller gets a helpful answer, day or night.

  • Booked for you

    Appointments and consultations land on your calendar.

  • Fewer status calls

    Clients get updates by text before they need to call.

  • Staff stay focused

    Your team handles the conversations that need a person.

How a call gets handled

An example of one after-hours call going down the line. The assistant says up front that it's AI.

Example workflow · after-hours call

A call at 9 p.m., handled

Before, after-hours calls went to voicemail, and some callers never tried again.

  1. Call comes in (Your systems)
  2. Answers questions (AI does it)
  3. Takes details (AI does it)
  4. Books a time (AI does it)
  5. Staff follows up (Your team checks)
  6. Bookedbefore your office opens
  • AI does it
  • Your team checks
  • Your systems
More examples for your field

What it looks like in your field

Each of these is an example workflow: something we know how to build, with no numbers until your audit measures them.

  • Insurance claims

    First notice of loss

    BeforeAfter-hours claim calls go to voicemail.
    With AIThe assistant takes the first report by phone or text and starts the file.
    More for claims

  • Law firms

    After-hours intake calls

    BeforePeople who call at night hang up and call another firm.
    With AIThe assistant answers, collects details and books a consultation.
    More for law firms

  • Accounting firms

    “Is my return done?”

    BeforeStaff answer status questions all tax season.
    With AIClients get status updates by text, and anything else goes to staff.
    More for accounting

  • Medical offices

    Reminders and rescheduling

    BeforeFront desk staff call patients to confirm visits.
    With AIPatients confirm or reschedule by text, and your calendar updates.
    More for medical offices

How many calls go unanswered today?

The audit looks at your calls and texts and tells you what an assistant should take. From $500.

Book an AI workflow audit

Not ready? Get the free “Is your firm ready for AI?” checklist

How we build yours

You hear it on real calls with your team before it answers anyone else.

Script the common calls

We list the questions your office answers every day, and the right answers.

Set the hand-offs

We decide what the assistant can handle and when it passes to a person.

Choose a voice

A natural, friendly voice and text style that fits your office.

Listen and improve

We review calls together and keep refining the answers.

Getting started

Every project starts with a paid audit, so you know exactly what you're buying before you buy it.

What you'll need

  • Your phone number, or a new one we set up for you
  • The answers to your most common questions
  • Your calendar or scheduling system

Tools we often use: Twilio, ElevenLabs voices, ChatGPT and Claude models, and your calendar and case system.

Price and timing

  • Start withAI workflow audit, $500–$1,500
  • Typical first project$2,000–$3,500
  • After launch10% of your build cost per month, $500 minimum

Larger projects are quoted in your audit plan, often up to about $5,000. If your first project is $2,000 or more, your audit fee comes off the build price.

Price your audit

Straight answers

Something else on your mind? Call (305) 807-7015.

Will callers know they're talking to AI?

Yes. We set the assistant to say so up front. Callers can always ask for a person.

Can an AI assistant book appointments?

Yes. It can check your calendar, book, confirm and send reminders.

What if a caller has an emergency or a complex question?

It passes the call or message to a person right away, following rules you set.

Can it send texts as well as take calls?

Yes. The same assistant can send reminders and status updates by text, and answer replies.

Find out where AI fits in your firm

Start with a free call, or go straight to the audit. Either way, you talk to the person who builds it.

Not sure yet?

Book a free 20-minute call

Tell us what's eating your team's time. We'll tell you honestly if AI can help. No pitch, no obligation.

Book a free call

Ready?

Book your AI workflow audit, from $500

1–2 weeks, ending in a written plan ranked by hours saved, with a price for each piece.

Book your audit

Today, every call and every audit is led by our founder, Aramis M. Figueroa. Or call (305) 807-7015.

Not ready yet? Get the free “Is your firm ready for AI?” checklist

A 10-question checklist you can fill in over coffee. It shows where your team's hours go and which work AI could take on first.

One email with the checklist. No newsletter unless you ask for it. See our privacy policy.

Book a free 20-minute call